Privacy Policy for Solve Graphics
Our site, www.solvegraphics.com, is owned and operated by Solve Graphics.
What this Policy covers
This Privacy Policy applies only to your use of our site and services. It does not extend to any websites linked to from our site. We have no control over how other websites collect, store, or use your data, and we advise you to check their privacy provisions before providing any data to them.
Solve Graphics handles personal data both as a controller – such as when managing your account – and as a processor on behalf of clients using our marketing services, including tracking enquiries and campaign performance. This Policy applies to all data collected or processed by us as a data controller or on behalf of third parties about your use of our site or services.
The Data We Collect
We may collect and process the following information:
1. Information You Provide
• Data you submit when:
• Filling in forms on our site.
• Accessing and using our services.
• Contacting us directly.
This includes personal data such as your name, email address, contact details, company information, financial/payment data for services, or other details relevant to our work with you.
2. Information We Collect Automatically
This includes:
• Your IP address, browser type, and operating system.
• Usage data, such as the pages you visit and how long you spend on our site.
• Information processed through third-party tools such as analytics platforms, advertising services, or CRM integrations.
How We Use Your Data
We store your data securely and use it to:
• Enable access to our site and services.
• Deliver our services or connect you with relevant third-party services.
• Personalise our offerings to you.
• Respond to your messages or enquiries.
• Conduct research and analysis.
• Notify you of updates or offers relevant to you.
• With your consent, send marketing messages (which you can unsubscribe from anytime).
We do not send unsolicited marketing or spam and take all reasonable steps to comply with relevant data protection laws, including GDPR and PECR.
Where and How We Store Your Data
Your data is stored within the European Economic Area (EEA). We take appropriate technical and organizational measures to protect your data, including:
• SSL encryption
• Security best practices and monitoring
• Restricted access to stored information
Despite these measures, data transmission over the Internet can never be 100% secure. You are advised to take your own precautions when transmitting personal information.
Do We Share Your Data?
We may share your data with:
• Service providers that help us deliver or improve our services (e.g. hosting, analytics, payment processors).
• Third parties you choose to engage with via our services.
• Law enforcement or regulators, if legally required.
We only share personal data when we have a lawful basis to do so, including your consent or to fulfil contractual obligations.
We may also share anonymised data for research, business development, or marketing analysis.
If Our Business Changes Hands
If Solve Graphics is sold or its ownership changes, your data may be transferred as part of the business. Any new owner will be required to honour the terms of this privacy policy.
Your Rights and Control
You have the right to:
• Access the personal data we hold on you.
• Request corrections or deletions.
• Withdraw consent at any time.
• Opt out of marketing messages via unsubscribe links or by contacting us.
Requests should be made to: [email protected]
We aim to respond within one month.
Use by Children
If you are aged 16 or under, you are not eligible to use Solve Graphics’ services and should not provide personal data to us.
COOKIE POLICY
What Are Cookies?
Cookies are small text files stored on your device when you browse websites. They help enhance user experience and provide analytics.
What Cookies Do We Use?
1. Analytics
We use Google Analytics and other tools to understand how visitors use our site and improve performance.
2. Targeting/Advertising
We may use remarketing services (e.g. Google Ads) to show ads based on your past visits. These cookies may expire after 90 days.
3. Social Media
Cookies may be set by social platforms (Facebook, Instagram, LinkedIn) when you engage with content or plugins on our site.
How to Control Cookies
You can control or disable cookies via your browser settings. Note that disabling cookies may affect your experience on our site.
To manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents, we use the consent tool “Real Cookie Banner”. Details on how “Real Cookie Banner” works can be found at https://devowl.io/rcb/data-processing/.
The legal basis for the processing of personal data in this context are Art. 6 (1) (c) GDPR and Art. 6 (1) (f) GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.
The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide personal data. If you do not provide the personal data, we will not be able to manage your consents.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact:
Email: [email protected]
Address: La Manga Club, Murcia, Spain.